Our Services
Enhance your clinic's 2S/LGBTQ+ inclusivity with our tailored solutions.
We offer personalized training for staff, assessment of clinic space, policies, and procedures, and the development of action plans to boost inclusivity.
Staff Training
Inclusivity Training for Professionals and Staff
Most healthcare providers and clinical staff were not taught how to be inclusive and supportive of 2S/LGBTQ+ people. Unfortunately, we bring our social conditioning and biases with us. Even the basics of language, terminology, and interaction specific to the 2S/LGBTQ+ community can feel overwhelming. Or maybe you and your staff have relevant personal experience or have taken the initiative to learn about the basics and are ready for the next step.
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Whatever stage you are at, we are here to help.
Our training sessions can be offered virtually or, if you are in the Edmonton area, in person. They are a combination of presentation and interaction with a focus on practical application. The content will be tailored to your area of clinical practice and specific needs.
Introduction to 2S/LGBTQ+ Inclusivity
New to 2S/LGBTQ+ inclusivity? This is for you.
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Terminology​
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Avoiding assumptions
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2S/LGBTQ+ experiences in healthcare
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Basic interactions and skills
Creating Safe and Inclusive Spaces
Learn the basics of how to assess and improve the inclusivity your clinic.
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2S/LGBTQ+ experiences in healthcare​
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Safety, recognition, and support
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Physical spaces and messaging
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Policies and procedures
Providing Inclusive Care
Learn the basics of how to provide affirming and inclusive care
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Professional interactions and behaviours​
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Safety, recognition, and support
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Considering scope of practice
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Asking difficult questions
Build Your Own Training
Not seeing what you need in the other training options?
Let me know what you're looking for!
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Specific topics relevant to your profession
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Specific topics relevant to your patient population
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Debriefing situations that occurred in your clinic​
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Other - let us know what you're looking for!
Consulting Services
Inclusivity Assessment, Planning, and Support
There are many aspects to making your clinic inclusive to 2S/LGBTQ+ people. It can be hard to know what areas are most concerning, where you will get the biggest improvement for your effort, and how to do it right.
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That's where we come in.
We can assess all aspects of your clinic. Our approach allows you to differentiate between safety concerns, important considerations, and signs of support. We give clear recommendations of what to do first, how to improve the biggest concerns, and how to navigate non-inclusive aspects that cannot be changed. We provide a detailed report and you can take it from there, or work with you to problem solve as you go and check in on your progress towards better 2S/LGBTQ+ inclusivity.
Clinic Inclusivity Assessment
You're not sure how inclusive your clinic is or where to start.
We will assess your:
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Physical space and messaging
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Policies and procedures
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Patient interactions
We can complete a:
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Targeted Assessment
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​Assess one area​
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Holistic Assessment
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Assess all areas​
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Assessments may include:
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Clinic visits
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Policy and messaging audits
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Meetings with staff
Once we complete our assessment, you will receive a detailed report that includes:
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Areas of improvement
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Suggestions for what order to address these in
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Guiding questions to help you build a personalized action plan
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Sample solutions for specific items
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Recommended resources
Inclusivity Planning Session
You received our report or already know what needs to be changed and you need help making a plan and finding solutions.
We will meet with you to discuss:
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The areas of concern
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Your clinic structure and needs
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Prioritization
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Various solutions
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Required resources
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Timeline
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Impact assessment
You will receive a detailed report that includes:
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The plan that we built in the meeting
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Recommended resources
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Guiding questions for further consideration
Ongoing Inclusivity Support
You've tried to improve your inclusivity but always seem to lose momentum. You know how to address the first issue but what do you do after that?
We will meet with you to discuss:
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Your current priorities
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Barriers to implementing changes
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Solutions for sticking points
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Required resources
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Goals for implementation
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Timeline
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Progress tracking
On a timeline that works for you, we will set up regular meetings to:
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Troubleshoot areas of concern or frustration
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Keep you acountable to your timeline
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Evaluate your progress
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Adjust the plan as needed
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Recommend resources